As a digital product seller who wants to sell fast and make massive sales, you need to deal with the common “I will get back to you” response from your prospects.
How would you reply to this question from a potential customer?
Having spent so much time trying to get people’s attention on your products. You’ve gone the extra mile by running ads on facebook and instagram. Then, you’re left with closing the customer and smiling to the bank.
However, there comes the stopper: I will get back to you.
You feel bad. Sad. And you’re disappointed.
But, that’s not the solution to the problem. That’s why we’ve come up with this article for your use.
Before we get into the details of the article, it’s good you know why this article is a must-read.
Why You Will Close More Sales After Reading This Article
This section of the article is to highlight the source of the information and why it’s authentic.
The insights you’d find in this article are from an influential personality with a proven track record in sales and helping brands get visible online.
Her name is Mary Ayokanmi Ore, popularly known as the Google Certified website designer and sales warlord!
Mary is a Sales and Visibility Specialist, who has helped businesses all around the world for about 3 years now, with her team of professionals at MAO Digital Solution.
If you’re looking for greater visibility and sales in millions, contact Mary. It’s her area of expertise.
She has gotten various international recognitions. She’s also a member of Forbes BLK.
You’ll find her on Google. All you need to do is type “Mary Ayoka… and Google auto completes her name.
Subsequently, this attests to the strength of her online presence and visibility.
You can rest assured that the insights from this amazing personality will help you deal better with the “I will get back to you” syndrome from your prospects. You will from here close more sales on your products – whether physical or digital.
Let’s now get into the details of the article.
Dealing With The Response “I Will Get Back To You”
When a potential client uses this line, first of all, it’s probably because the person is not the right audience for your product, for various reasons.
However, you should verify that. How?
You should have answered the following questions satisfactorily:
- Why should the product be bought?
- Why should the product be bought from you?
- How credible are you? (Trust problem!)
- Why should the product be bought from you now?
If you did that perfectly, and you still got the stopper, “I will get back to you”, here are stages of conversations and the perfect responses you should give.
Let’s examine each stage.
Dealing With The Response “I Will Get Back To You” (Stage 1)
In the first stage, when a potential customer says, “I will get back to you”.
The first thing you’d like to do is to fish out the real issue you should deal with. To do that, ask questions like:
- Why not now?
- Why do you want to get back to me?
- What challenges or concerns do you have now?
These should help you get a reply that shows the buyer’s readiness to buy or not.
Let’s move on to stage 2.
Dealing With The Response “I Will Get Back To You” (Stage 2)
In this stage, we would look at the common issue with selling. We tackle various reasons that could be responsible for making our prospects say, “I will get back to you.” Here below are Top 3 common examples we’ve highlighted and the best method to tackle each issue.
1. Potential customer says, “Your price is too high, competitors have it cheaper!”
At this point, you may be tempted to reduce your price. But, you’d be making the worst mistake ever.
Instead of reducing your price, ask questions that help you make more findings and clarify what your potential customer meant. Don’t be quick to respond. Rather throw in these questions
I believe you want a great service/product?
Do you think that what my competitor has is the same, if it is that cheap, is it the best quality that will get you the best value?
With the above, you can now respond directly to the issue.
(Note, you have listened to the client really well). You then demonstrate your unique difference that makes your quality better, hence in the long run… makes yours the wiser and cheaper choice!
It’s that simple.
2. Potential customer says, “Your service or product is out of our price range”
Your typical response could be:
I believe you want a great service/product? Do you think that what my competitor has is the same, if it is that cheap, is it the best quality that will get you the best value?
Ensure you listen to your prospect very well at this point. What’s your aim?
No matter the response of your potential client, your response should demonstrate your unique difference that makes your quality better.
Hence in the long run, you make your option the wiser and cheaper choice!
3. Potential customer says, “You Don’t Have What I Want”
This is quite easy to deal with.
Upon getting this information, tell the potential customer when you can get what they want if you can.
You can offer them an alternative and even though they don’t want it, make sure you part on a friendly note and make sure you give value and get their details. As a result, you keep contact with them and reach them when you have it or inform them of discounts and promos they could enjoy from your products or services.
Just remember to give them something valuable and part on a friendly note!
Never let them just go like that!
This way you can get them to actually get back to you and get them to like you, trust you and buy.
Conclusion
The most difficult problem an entrepreneur could face is sales. But, with insights from Mary Ayokanmi Ore’s book, you will successfully deal with issues related to closing deals and making sales, when a prospect says, I will get back to you.
Need a copy of the book? Go here.
If you need help with sales, online visibility and website design, send Mary a message HERE!
